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Patricia Pruitt

Patricia Pruittvoted on Advanced Search

It would be great if you could display more than 10 tickets at once when running an advanced search.

4 years ago

Patricia Pruitt

Patricia Pruittvoted on Real time asset information

It would be great to have real time inventory asset uploads. Where you can create a custom spreadsheet and barcode scan in your assets and not have to wait the next day for information to get uploaded. Similar to google sheets.

4 years ago

Vincent Rini

Vincent Rini added the idea Show the "Run Query" Button at the Top of the Help Desk Queries Page

I would be great to have the run query button at the top of the screen for saved queries. I can't stand scrolling down to run a saved query. Again, website layout would fix this issue if the entire screen was filled.

4 years ago

Vincent Rini

Vincent Rini added the idea Reply Directly to a Help Desk Ticket or Work Order Email from the Message Center vs. URL

It would be great to be able to reply to messages from the message center right from your email account. This probably isn't possible but having technicians communicating through the message center is not the best way to communicate. We might as ...

4 years ago

Vincent Rini

Vincent Rini added the idea Real Time Asset Information Scanning, Collection, Uploading and Assignment

It would be great to have real time inventory asset uploads. Where you can create a custom spreadsheet and barcode scan in your assets and not have to wait the next day for information to get uploaded. Similar to google sheets.

4 years ago

  • Vincent RiniJed,

    I have and I do know about it. This is more a long the lines of scanning in macbook barcodes as we issues devices to students and to which student has this device. As well as other tech hardware, etc.4 years ago
Vincent Rini

Vincent Rini added the idea Advanced Search Results Needs More Than 10 Results per Page for IT Help Desk Ticket Searches

It would be great if you could display more than 10 tickets at once when running an advanced search.

4 years ago

Vincent Rini

Vincent Rini added the idea Search Button

It would be great if the search button would be at the top of the screen under advanced search.  When I select a saved search, I have to scroll down the screen to the bottom to run the search.

4 years ago

Vincent Rini

Vincent Rini added the idea problem type

Have the ability to add your own problem type.  Make this more customizable to your own environment.

4 years ago

Vincent Rini

Vincent Riniearned the privilege Create unmoderated comments

Earned the Create unmoderated comments privilege!
Ken DuffTina ZimmermanJason Munsterand 10 others also earned the privilege Ken Duffand 12 others also earned the privilege

4 years ago

Vincent Rini

Vincent Riniearned the privilege Share unmoderated

Earned the Share unmoderated privilege!
Ken DuffTina ZimmermanJason Munsterand 10 others also earned the privilege Ken Duffand 12 others also earned the privilege

4 years ago

Vincent Rini

Vincent Rini added the idea Remove Pager Field from User Profile

Who uses a pager anymore? Please remove pager option under user settings.

4 years ago

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