Success Story
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Implementation
A proven process and dedicated team
For nearly 20 years, we have been working side by side with our clients (12,000+ of them) through implementations of all shapes and sizes. One thing we have found to be true: Having a proven process makes all the difference.
From our dedicated Implementation Services team to our 3-step implementation process, we will take the goals of your organization and craft a CMMS implementation that fits your and your team’s needs. And we'll be beside you every step of the way with the virtual and hands-on training you need to have a successful, timely implementation.
Our 3-Step Implementation Process
Step 1: Planning
Step 2: Onboarding
Step 3: Go Live!
3 Steps to Success
Driven by your goals and timeline
It's our goal to get you up and running quickly and confidently – with a system that is set up to help you reach operational excellence and a passionate team behind you with the resources you need.
- Planning
This includes an orientation meeting to define roles, identify critical business goals and map out your implementation process. We may also begin initial data collection and review in this stage.
- Onboarding
Now, implementation begins with product training through interactive classes, online help content, 1:1 consultative sessions and support as you need it to build your account (and even soft launch it).
- You're Live!
Start using your product to reach your goals, while we ensure all key milestones have been executed and continue to offer ongoing support and training. You and your team will have continual access to unlimited interactive online classes, as well as a project collaboration tool for implementation management.
IMPLEMENTATION TEAM
Your trusted implementation team
We’re passionate about your success, which is why we have a team of experts to walk through the implementation process with you.
Project Manager
Your project coordinator will work alongside you at a project management level to ensure milestones are met and your overall project is successful.
Implementation Specialist
Your remote resource will provide 1:1 guidance and support to ensure you and your team learn the product and set up your account properly while applying best practices.
Consultant
Your subject matter expert who helps deliver virtual or on-site consultations if you choose to fast-track implementation with our professional services.
Training Team
Your interactive class trainers will train you on different features within your product(s) and best practices for building and managing your account.
See what services can help you get the most out of your software
Success Story
We work efficiently, so you can, too
“What our Dude consultant did in one week, I had anticipated a month. His knowledge of the system and ways to implement were critical in getting a quick turnaround.”
Bill Hoff
Director of Facilities New York State
JMA Wireless
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Implementation Resources
Start answering your questions around software implementation by exploring these helpful resources.
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Simplify your software implementation
We’re here to help you have an efficient and effective software implementation. Ready to dive in to see how it all works?
Request a demo