E-book
Get to know Asset Essentials: Take a quick, self-guided tour. ›
Your Industry:
- Log In
- Call Sales: 866.989.3833
Client Services
We’re here for you, so you can do your best work
Your success means everything to us. That’s why we put everything we’ve got into our client services, and what we do for you and your operations.
A STRATEGIC PARTNERSHIP
We keep your operations front and center
Our commitment – every day – is to help you own your operations, not just with smarter software, but with client support that’s a true strategic partnership. Whether that means helping make day-to-day work more efficient, connecting teams for better transparency and communication, or providing 20+ years of data from thousands of organizations like yours so you can effectively plan for today and tomorrow, we never lose sight of you.
What our client support means for you
We’re proud that clients call our support “legendary.” We bring our deep, industry-focused expertise, integrated technology and committed client service teams to help you accomplish more than you think is possible. We even reach out from time to time to see how things are going.
A strategic partner
Our dedicated Client Service Center teams help you strategically realize immediate goals and build toward the future.
Legendary client support
Our legendary support team is always just a call, chat or email away. Access the Dude Community for instant product and industry insights.
Implementation guidance
Our Implementation and Professional Services teams will guide your implementation process, so you’ll be up and running in no time.
Professional services
On-site trainings, facility condition assessments, asset data gathering and input, and more are part of our professional services.
We don’t shy away from calling. The support at Dude Solutions has been absolutely amazing.
Marcus Duclos
Assistant VP of Facilities & Operations | Georgia College & State University
Read the success story
Dude Solutions has been my number-one rated outsourced vendor that I’ve worked with in my career. The level of support and help is incredible.
Christopher Ryan
Group Vice President, Building & Properties | YMCA of Delaware
Read the success story BY THE NUMBERS
We’ve got your back
We spend our time making sure we’re ready when you need us – and then getting you back to work ASAP.
3
Rings and we’ll answer your call
0
Robots; you’ll always speak with a human
1
Hour and we’ll return your email
99%
Client support satisfaction rate
Need something right now?
Or explore our
Dude CommunityWhat else can you expect from partnering with us?
See how we can help you own your operations
Let us know a little bit about you, and we’ll set up a live, 30-minute demo with an expert in your industry.
Request a demo