Your Industry:

TECHNOLOGY ESSENTIALS

Deliver superior service with the workforce and budget you have

Our end-to-end IT support and inventory management solution boosts efficiency and visibility that save your team time, and speed issues to resolution for your clients.

Technology Essentials Help Desk dashboard showing open tickets.

Connect the dots for full operational efficiency

Eliminate blind spots and unlock optimized workflows

  • Dramatically improve your IT ticketing system — including time-to-resolution
  • Communicate decisions via data for better forecasting and budgeting
  • Lower technology and support costs while boosting overall data security
  • Create smarter workflows, with better visibility, that maximize resources

Empowered staff, satisfied clients

Technology Essentials streamlines workflows and maps inventory to tickets, empowering your team to resolve issues with speed and accuracy — despite staff size or distribution.

Technology Essentials Help Desk showing inventory mapped to tickets.

Resilient, can-do operations

We now support approximately 4,000 computers. I’m down a full-time technician, yet we’re handling the workload seamlessly.

Dana Lighthall

Desktop Support Manager

Kirkwood Community College

Technology Essentials can-do operations.

Insights you need to prove and make decisions

Access dashboards and reports that help you separate priorities from noise, and help you prove your case — from workforce to asset investment.

View of dashboards and reports in Technology Essentials.

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See how Technology Essentials is a core component of these industry-specific suites

Ready to see what Technology Essentials can do for you?

Quickly understand how your team is working and how you can do your best work yet.

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